AWashZ – Privacy & Policy

Last Updated: 13 / 01 / 2026

This Privacy Policy describes how AwashZ (the “App”, “we”, “us”, or “our”) collects, uses, stores, and protects user data. This policy is designed to comply with the requirements of Apple App Store and Google Play Store.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information
    • Full name
    • Phone number
    • Email address
    • Account login credentials
  •  
  • Location Information
    • Location provided by the user for service fulfillment
    • Location is used only to complete service requests

  • Payment Information

    • Payment processing is handled by third‑party payment gateways
    • AwashZ does not store credit/debit card details

  • Device & Usage Data

    • Device type, operating system
    • App usage data and crash logs

  1. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Process service requests and payments
  • Connect users with service providers
  • Improve app performance and user experience
  • Provide customer support
  • Prevent fraud and misuse

  1. Sharing of Information

We may share user data only with:

  • Service providers (to fulfill the request)
  • Payment gateways (for payment processing)
  • Legal authorities if required by law

We do not sell or rent personal data to third parties.

  1. Data Storage & Security

  • We apply reasonable technical and organizational measures to protect user data
  • Data is stored securely and accessed only by authorized personnel
  • Despite our efforts, no system is 100% secure

  1. User Rights

Users have the right to:

  • Access their personal data
  • Request correction or deletion of data
  • Delete their account at any time from within the App

  1. Data Retention

  • Data is retained only as long as necessary to provide services
  • Certain data may be retained for legal or operational purposes

  1. Children’s Privacy

  • AwashZ is not intended for users under the age of 18
  • We do not knowingly collect data from children

  1. Third‑Party Services

The App may contain links or integrations with third‑party services. We are not responsible for their privacy practices.

  1. Changes to This Privacy Policy

  • We may update this policy from time to time
  • Users will be notified of material changes through the App

  1. Contact Us

For any questions regarding this Privacy Policy, please contact us through the support channels available inside the App or via the official website.

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